Welcome Heisters!

Thank you for your feedback during the Closed Beta and the follow-up Technical Test, your feedback has been invaluable.

With PAYDAY 3 now live, we wanted to follow up and set expectations regarding providing further feedback. You are more than welcome to continue adding feedback and report bugs and we will pass them on to the dev team, but please keep in mind that this is not a live status tracker, and that the priority of the topics will be determined internally based on current and ongoing development pipelines.

FOR TECHNICAL ISSUES (i.e. crashes, missing content, etc) PLEASE CONTACT SUPPORT:


Happy heisting and thanks for your continued support!

[Bug] You can't unready in Lobby

When you are in lobby matchmaking and you press ready, you can't cancel it even if somebody is joining, it only say to return to main menu
Suggested by: Ferrox (02 Aug, '23) Upvoted: 09 Apr Comments: 22

Purchased Masks, Suits, or Gloves do not appear in Inventory

I'm commenting on this as this 'apparently' is a PS5 issue only, but I have this occur on PC (Steam) both in the Technical Test (both of them) and on Live now. ...
Suggested by: Scurvymitch (07 Oct, '23) Upvoted: 23 Apr Comments: 71
Open for Discussion Bug

[Bug] Matchmaking/Lobby errors & issues

My friends and I are having serious troubles matchmaking together. We can all join a party together (albeit after much troubleshooting), but not all of us see the ...
Suggested by: Joshua (11 Sep, '23) Upvoted: 10 Apr Comments: 149
Ongoing Development Bug

[Bug] missing string table entry in control options (Controller & PC scheme)

Just says this in the menu when selecting both control schemes and sometimes appears in game when I shout at a guard
Suggested by: Evan (02 Aug, '23) Upvoted: 15 Feb Comments: 33
Done Bug

[Bug] Infamy Level is stuck at 1 - No level progress

I completed the heist four times on normal difficulty and it doesnt seem to add any xp. Edit: i play on steam
Suggested by: 69moldyman69 (02 Aug, '23) Upvoted: 30 Jan Comments: 91
Done Bug

[Bug] Example bug report

This is an example bug report. Description - a short explanation of the issue How to Reproduce - steps taken in-game that cause the bug to occur Additional ...
Suggested by: Shievo (01 Aug, '23) Upvoted: 16 Mar Comments: 1
Done Bug

[Bug] Achievements and Trophies Don't Track/unlock

I just did the Touch The Sky stealth without killing a guard on overkill and didn't get the "Spec Ops" achievement. Same thing has happened twice with the "Closing ...
Suggested by: Plays (20 Sep, '23) Upvoted: 10 Apr Comments: 193
Open for Discussion Bug

[Bug] Nebula error!

I keep getting nebula error on ps5 for pay day 3 gold edition.
Suggested by: Montel jefferson (20 Sep, '23) Upvoted: 10 Apr Comments: 156
Ongoing Development Bug Developer Note

[Bug] Can't unlock new equipment/items/gear despite reaching level

I have not unlocked the following equipment despite have met the prerequisites to use them: the Medium Ballistic Lining, the Flashbang Grenade, and the Sentry Turret. ...
Suggested by: the champion101 (18 Sep, '23) Upvoted: 01 May Comments: 121
Open for Discussion Bug

[Bug] Matchmaking error!

Unable to play any heist keeps saying matchmaking error after searching for a few minutes. Have tried it with crossplay on and off
Suggested by: Kurt (18 Sep, '23) Upvoted: 10 Apr Comments: 141
Ongoing Development Bug Developer Note

[Bug] Infamy and challenge rewards don't complete - can't collect rewards or get xp

DS infamy thing is bugged, tried linking and unlinking didn't work, tried launching payday 2 as well. Please help me In game, the OVK charm is missing instead ...
Suggested by: Muximus59 (18 Sep, '23) Upvoted: 18 Jan Comments: 173

[Bug] Movement broke mid heist - can't look around

I don't know how exactly I did it, but I was shift tabbing to learn the stealth version of the heist and suddenly my mouse stopped working in game. I wanted to see if ...
Suggested by: ray (03 Aug, '23) Upvoted: 18 Jan Comments: 124
Open for Discussion Bug

[Bug] Rock the cradle invitation disappearing (VIP invitation)

When collecting the invitation from the authentication device the game made it disappear from my inventory, so the bouncers wouldn´t let me in, even though the ...
Suggested by: Salamander (18 Sep, '23) Upvoted: 21 Jan Comments: 71
Done Bug

[Bug] Bollard issues

When doing hard mode on the heist we got told there was 3 bollards to open, when looking for the 3rd it was not in the spot it is probably supposed to be (Same as 1st ...
Suggested by: Skellybog (02 Aug, '23) Upvoted: 10 Apr Comments: 56
Open for Discussion Bug

[Bug] sentry turrets can't be equip after unlocking the Engineer skill

After unlocking the skill and equipping it. It still wouldn't let me equip the sentry turrets
Suggested by: Demon7953 (02 Aug, '23) Upvoted: 29 Dec, '23 Comments: 36
Open for Discussion Bug

[Bug] Pre-order rewards

I purchased the gold edition of payday 3 and didn't get the rewards from that edition.
Suggested by: Kacper (18 Sep, '23) Upvoted: 19 Apr Comments: 83
Open for Discussion Bug

[Bug] Social Menu does not work (can't invite, friends not shown, etc.)

Unable to access my Social menu on PC version of the game.
Suggested by: Logic (21 Sep, '23) Upvoted: 31 Mar Comments: 107
Open for Discussion Bug Developer Note

[Bug] Voice lines in game constantly overlap.

Especially when rushing objectives, I found that voice lines of the same character overlap, and she talks over herself.
Suggested by: slyceth (02 Aug, '23) Upvoted: 26 Jan Comments: 7
Open for Discussion Bug

[Bug] Disappearing bags

Description - I was playing with a friend in the first heist, we arrived in the vault packed the bags but when we throw them they just instantly disappear. How to ...
Suggested by: Clément (22 Sep, '23) Upvoted: 18 Dec, '23 Comments: 35
Open for Discussion Bug

[Bug] Alt+Tabbing Sometimes results in loss of mouselook.

I'm on PC (Steam). Was in borderless, alt+tabbed to check Discord, and upon tabbing back in I can no longer look around. Escape/Tab/Shift+Tab/Putting on ...
Suggested by: Tea (03 Aug, '23) Upvoted: 03 May Comments: 14
Open for Discussion Bug

stuck on no rest for the wicked (stuck behind door of bollard boxes)

you can get stuck on no rest for the wicked after opening one of the electric boxes while standing to the left of it and wedging yourself between its cover and the ...
Suggested by: DiViMii (27 Sep, '23) Upvoted: 29 Sep, '23 Comments: 58
Open for Discussion Bug

[Bug] Bugs on (Rock The Cradle) heist

This map seems to be quite "buggy", I encountered a bug a few times where the VIP card did not work after I'd "validated" them on the laptop. The guard did not let me ...
Suggested by: Matto (20 Sep, '23) Upvoted: 09 Feb Comments: 21
Open for Discussion Bug

[Bug] Weapon level stuck (doesn't level up anymore)

My SP Model 11 is stuck on level 12/13, it says 22.952/0 exp. I know that exp come delayed, because of that, I tried to completing multiple heist or buy a new one, ...
Suggested by: Denleyo (23 Sep, '23) Upvoted: 27 Mar Comments: 61
Open for Discussion Bug

[Bug] Duplicates of weapon and skill progression in post heist screeen (shown multiple times)

There are multiple weapon and skill unlocks showing the same thing at the end of the heist.
Suggested by: peachi (02 Aug, '23) Upvoted: 11 Sep, '23 Comments: 2
Open for Discussion Bug

Cant get Color Me Surprised achievement

have completed no rest for the wicked without letting any dye packs explode multiple times, on very hard and overkill, still no achievement
Suggested by: Ryan Levesque (25 Sep, '23) Upvoted: 20 Feb Comments: 5
Open for Discussion Bug

[Bug] Unable to vote for restart

Description - You can't vote for restart the heist, it says that vote cannot be overwritten until you restart the game How to Reproduce - Vote for restart, and then ...
Suggested by: Water Enjoyer (03 Aug, '23) Upvoted: 22 Jan Comments: 14
Open for Discussion Bug

PS5 gold edition mask + gloves still missing after update (got silver instead of gold)

As the title says, PS5 gold edition mask (skull of liberty) + gloves (golden slate) still missing after update although the changelog said it was fixed. Moderator ...
Suggested by: Ardwan (02 Nov, '23) Upvoted: 07 Dec, '23 Comments: 32
Open for Discussion Bug Developer Note

[Bug] No Cinematic Audio for story video (cutscene)

As it says in title I have got no audio in the story videos. When I hover over the video the voice lines describing it can be heard but everything goes silent when I ...
Suggested by: DJKiller123100 (19 Sep, '23) Upvoted: 20 Feb Comments: 24
Open for Discussion Bug

[Bug] issues with mosconi-12, ammo funnel, replenish, scrounger

Auto-reload currently breaks certain loadouts, primarily mosconi-12+ammo funnel+replenish. When shooting the last bullet in a weapon auto reload triggers even if ...
Suggested by: Hunter (24 Sep, '23) Upvoted: 29 Apr Comments: 22
Open for Discussion Bug

[Bug] Unable to join friends in multiplayer by using steam invites or matchmake in group

Group Matchmaking wont pull other party members into the mission with you if you queue up.
Suggested by: Lani (04 Aug, '23) Upvoted: 20 Jan Comments: 6
Open for Discussion Bug

[Bug] Achievement not unlocking (Update 1.01)

Arts and Crafts It is not possible to unlock Steam achievement "Arts and Crafts". I've already tried various combinations, different masks, different patterns and ...
Suggested by: DrHome93 (03 Nov, '23) Upvoted: 03 Apr Comments: 23
Open for Discussion Bug

[Bug] Can't Log In

Description - a short explanation of the issue. I've successfully made my Starbreeze Nebula account to try the beta without any issues, however when i get my ...
Suggested by: Umi (03 Aug, '23) Upvoted: 23 Sep, '23 Comments: 12
Open for Discussion Bug

Weapon Attachments Not Equipping Or Purchasing Right Away

When purchasing a weapon attachment, it will often not register the purchase. You can continuously spam purchase without it making you pay more than once, but it ...
Suggested by: Aaron (14 Jan) Upvoted: 23 Feb Comments: 1
Open for Discussion Bug

[Bug] Players holding a bag escaping doesn't count toward money

If a player is holding a bag when they escape with the van that bag does not count toward the total bags you actually have so you get less money.
Suggested by: MR_CHICKEN_NUGGET (19 Sep, '23) Upvoted: 23 Feb Comments: 0
Open for Discussion Bug

[Bug] t-pose, a-pose, and other character issues

Suggested by: ross (03 Aug, '23) Upvoted: 22 Sep, '23 Comments: 33
Open for Discussion Bug

[Bug] Challenge still won't complete after update 1.02/1.1.0

Hello After the last update, i tried to complete some challenge, but some of them still aren't completed. The one i think about is "Gold & Sharke : Entrainement ...
Suggested by: Miinees (30 Nov, '23) Upvoted: 29 Mar Comments: 35
Open for Discussion Bug

[Bug] No voice line when killing a sniper

Suggested by: FortyJags (02 Aug, '23) Upvoted: 07 Nov, '23 Comments: 8
Open for Discussion Bug

[Bug] Ready Button couldn't ready up anymore after another player joined

I hit the Ready button when we had 3 people then when the 4th joined the lobby it said I was no longer ready but i couldnt press it again so we had to wait the 5 ...
Suggested by: Brennan Dobbin (18 Sep, '23) Upvoted: 23 Jan Comments: 23
Open for Discussion Bug

[Bug] Under The Surphaze Vent Glitch

In the mission Under The Surphaze one of the vents is glitched. This makes it so that you cant jump thru it, it always teleports you back.
Suggested by: Sc0rp1Mrk (26 Sep, '23) Upvoted: 21 Nov, '23 Comments: 3
Open for Discussion Bug

c stacks wont refresh

its been a week and a half now and my cstacks have not refreshed,
Suggested by: Borgus (07 Dec, '23) Upvoted: 2 days ago Comments: 9
Open for Discussion Bug Developer Note

Move Weapons, Masks, Outfits & Gloves in Inventory / 'Discard' Bugs

The swap feature (& click&drag feature with mods) for inventory items in Payday 2 was a great feature for someone who likes to set up their collection of weapons and ...
Suggested by: dlplumer31 (19 Sep, '23) Upvoted: yesterday Comments: 1
Multiple Topics Bug Feedback

[Bug] Invert Y Axis for issues

If i set invert mouse Y Axis to ON, when I get into the mission it has no effect until I toggle OFF then ON again at start of mission.
Suggested by: Peter (08 Sep, '23) Upvoted: 13 Sep, '23 Comments: 36
Open for Discussion Bug

Achievement not unlocking after Update 1.02

2 updates after this achievement is still unreachable. 1 achievement left from 100% completion and you guys didn`t fix it, even though you said in email that you`re ...
Suggested by: Klemento (30 Nov, '23) Upvoted: 03 Mar Comments: 25
Open for Discussion Bug

[Bug] Cross Progression effecting achievements

Playing on Steam and unlocking the "No One Cared Who I Was..." achievement made the equivalent trophy unable to be obtained on the Playstation 5 version of the game. ...
Suggested by: Dan (21 Sep, '23) Upvoted: 11 Feb Comments: 8
Open for Discussion Bug

[Bug] Bot AI Not Prioritizing Player

I got downed by a cloaker and three bots just stood and watched me get beat to death. All three bots died and went to custody, one even came back from custody, before ...
Suggested by: Alexis (02 Aug, '23) Upvoted: 14 Feb Comments: 2
Open for Discussion Bug

[Bug] Stuck, cant move and limited look when other player kills held guard (human shield/Takedown)

Playing on 99 trucks, when another teammate kills a held guard, the main player that took the guard down cannot move and has limited looking direction. Cannot use any ...
Suggested by: PWD (20 Sep, '23) Upvoted: 13 Oct, '23 Comments: 33
Open for Discussion Bug

[Bug] Missing equippables causing to not be able to play the game - no gear at the start

Hi, I seem to have this weird error where it tells me when I try to choose a loadout to ready up with that I have "Invalid loadout missing item". I have restarted my ...
Suggested by: Fluffyunicorns (08 Sep, '23) Upvoted: 04 Oct, '23 Comments: 32
Open for Discussion Bug

[Bug] Using the skull of liberty mask with -dx12 launch option crashes the game

Description : Like in the title running the game with -dx12 launch options argument and if either you or someone else equips the skull of liberty mask the game will ...
Suggested by: MEH0 (25 Sep, '23) Upvoted: 25 Jan Comments: 16
Open for Discussion Bug

Camera Distortion is Broken. Camera wont stay disabled

When you put the ECM on the camera to disable it, the camera comes back to life 5-10 seconds later. Previously, even on heists where the camera runtime only lasted 5 ...
Suggested by: Sergio (01 Mar) Upvoted: 24 Apr Comments: 14
Open for Discussion Bug